Support
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FAQs
What is Shiftwave?
Shiftwave is an advanced human optimization device that uses the healing power of touch to reduce stress, alleviate pain, improve sleep, and enhance overall well-being.
How does Shiftwave work?
Shiftwave uses precision mechanically generated pulsed pressure waves to stimulate your nervous system, enhance circulation, and promote muscle recovery, resulting in immediate and long-term health benefits.
How long does it last?
Sessions last from 4 minutes to a full hour. The 10 minute programs are designed to transform the nervous system. The 20-60 minutes provide a full mind and body reset.
Is Shiftwave safe?
Yes, Shiftwave is designed with safety in mind and is suitable for everyday use. It’s been tested extensively for effectiveness and safety.
How soon will I feel the benefits?
Reset immediately for relief from pain and stress. Long-term benefits, such as improved sleep and enhanced vitality, develop with regular use.
Can Shiftwave help improve my sleep?
Yes, Shiftwave helps relax your body and mind, promoting deeper, more restorative sleep and helping to alleviate insomnia.
How often should I use Shiftwave?
On-demand relief when you need it and ongoing elevated vitality with consistent usage. For optimal results, we recommend using Shiftwave regularly as part of your wellness routine. Specific usage frequency can be tailored to your individual needs and goals.
Contraindications to using Shiftwave?
Medical contraindications include unstable angina, epilepsy, detached retina, deep vein thrombosis, and pregnancy. If you have had any heart condition, recent surgery, or any implanted medical devices such as shunts, stents, meshes, venous filters, aneurysm clips, or pacemakers, please consult your medical professional.
Can I use Shiftwave in conjunction with other therapies?
Shiftwave is a great compliment for almost any therapy modality.
Is the Shiftwave chair portable?
Yes! It's extremely portable by design. Shiftwave folds up into a bag that can fit in car trunks and can be checked on airplanes. This is how we've brought Shiftwave for demonstrations all over the world. The custom Shiftwave bag comes with every purchase.
What is the return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied with your Shiftwave, you can return it for a full refund minus shipping cost within 30 days of purchase.
How do I finance my Shiftwave purchase?
We offer flexible financing options so that you can make monthly payments and use your HSA/FSA benefits to help you invest in your health without financial strain. Apply at check out.
Is Shiftwave eligible for HSA/FSA?
Yes, Shiftwave is HSA/FSA eligible, allowing you to use pre-tax funds to purchase the device.
Can I claim my Shiftwave purchase through MyCigna HRA?
Yes, Shiftwave purchases are eligible for MyCigna reimbursement. Follow these steps:
- Obtain a Letter of Medical Necessity from your physician.
- Purchase Shiftwave.
- Request an Invoice: Reply to the purchase confirmation email to request an invoice for MyCigna.
- Submit Documentation: Send the invoice and physician's letter to MyCigna or call for faster processing.
- Receive Reimbursement: Approved claims are typically reimbursed within 5-7 business days.